Dia from Encino, California () I signed up for eHarmony and you can, within couple of hours, made a decision to cancel as I would personally discovered websites I prominent. I experienced your website and is trained to name an enthusiastic 800- amount. I happened to be informed that due to the fact I in earlier times got a free account (which i in the good-faith felt try signed) they’d intimate the fresh membership basically desired however they perform perhaps not reimburse my personal bank card for the $251 on one-season membership. Y out of Vancouver, Canada () We signed up with eHarmony in for a single-year-registration from $250 (step three monthly premiums out of $).
We finalized my personal membership on the internet and emailed a customers functions rep. My personal Summer charge card declaration shows that eHarmony enjoys billed me $ to have a moment fees. We emailed the organization to try and look after this matter however, the fresh impulse I got back is actually they’re not in a position to cancel my subscription while the third fee would-be energized on . The reimburse rules is extremely obscure and you will misleading. The consumer attributes agent. Courtney regarding Venice, Ca () I believe eharmony enjoys not true ads. In the first section of the current email address they enhance a different sort of provide out-of 3 months to the cost of 1.
Very. Wayne off Coconut Creek, Fl () I’ve found the organization to-be extremely deceitful. They highlight high suits, although ones that they delivered myself was far from. We signed up to make use of their totally free seven-go out demo. It didn’t benefit me, so i made an effort to terminated on the internet however, We received a message stating I got to call through the business hours. The individual We spoke in order to talked myself out of canceling by the giving me personally a unique seven free weeks. I attempted it once more but still desired to terminate but this date the person I talked so you can was rude and you will said I got went past the one week demo. She told you I’m able to perhaps not rating a reimbursement and you can advised me to simply continue using committed which i had already reduced having.
One month afterwards, I discovered the assistance are poor rather than meeting my personal needs, and so i decided to terminate the support
I told her which i wasn’t searching for with their qualities however, she said also bad, you’re not getting a reimbursement. Miranda regarding Clarksville TN () We subscribed to a-year during the eharmony becuase of your great “deal”. I became enrolled in weekly and you may made a decision to terminate my attributes (I experienced a thin range requirements and also in 6 days I had over 50 suits, to me it absolutely was as well crazy so there are not a chance to genuinely browse compliment of India chicas bonitas all that effortlessly). It turned out that we are 8 instances through the time restrict and they will perhaps not refund the currency. I advised all of them that they may fees myself for the whole day, not the year as well as don’t agree to they.
Then again, since you understand, around the base of webpage, regarding the 2nd in order to past section, it change to 3 months on the price of step 1 Per Day
I have experimented with many time to locate ahold of someone and you will they continue informing me to establish a page, that we performed and you will had a standard setting page right back just how they might not assist me and they were gonna manage to get thier currency, (exactly who expects problems in just letter in the modern date? You will find canceled my personal cards and you may propose to report any later on charge as fraudulant. Meanwhile I will still inquire Louise Guerin (Consumer Affairs Director) to have a simple solution. Yveth off Lanham MD () Extremely dissatisfied, We siged up to have thirty days trial, payed the brand new subsription, their already been 1 month because the, I’ve emailed eharmony, canceled the fresh registration, they have not taken care of immediately myself, or came back my mony. They don’t number an unknown number in order to customer service otherwise bring an email to store an open comunication.
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